Product Design Intern
ClaimMentor
2024 — 2025
Designed the prototype to reinvent the experience for insurance claims adjusters and insurance claimants. Addressed major pain points for the claims process by unifying scheduling, video calling, and case management into a single platform.
Conducted user research by testing the high-fidelity prototype with claims adjusters and interviewing them to gather feedback. Collaborated with key stakeholders to level up our design for the prototype demo at ITC Las Vegas.