About Me

Hello!:wave: I am Delia Li,
I design impactful digital experiences and products. I studied Computer Science and International Comparative Studies at Duke. I’m formerly a software developer who transitioned into UX Design at my last role.

Design Skills

Figma

Adobe XD

Prototyping

Usability Studies

Other Skills

Github

Visual Studio Code

Jira

IntelliJ

Experience

Product Design Intern

ClaimMentor

2024 — 2025

Designed the prototype to reinvent the experience for insurance claims adjusters and insurance claimants. Addressed major pain points for the claims process by unifying scheduling, video calling, and case management into a single platform.

Conducted user research by testing the high-fidelity prototype with claims adjusters and interviewing them to gather feedback. Collaborated with key stakeholders to level up our design for the prototype demo at ITC Las Vegas.

Senior Content Reviewer

Outlier AI

2024 — Present

Conducted prompt engineering, quality checks, and senior-level editing to improve the State of the Art AI model. Provided detailed feedback to Junior Reviewers and Content Writers.

UI/UX Designer

Karat, Inc.

2022 — 2023

Designed and implemented key pages for IVEs (Interview Engineers) as part of the IVE Dashboard V2 Redesign team. Conducted user research by creating a dedicated Slack channel to gather feedback from beta testers and applying the feedback in Figma. The redesigned dashboard boosted IVE productivity and engagement by moving frequently used pages like past interviews and upcoming interviews to a more central location on the landing page.

Designed, tested, and conducted user research for the project to rework email notifications for candidates and IVEs. The optimized email design reduced IVE error rates and increased interview attendance rates.

Redesigned the wiki format to improve the experience for Oncall engineers supporting the team.

Software Engineer II

Karat, Inc.

2021 — 2022

Ran and maintained customer and internal PII scripts to support hundreds of data privacy requests.

Mentored two interns and onboarded new engineers to the team. Tutored new hires at the 6-month mark for oncall duties by partnering with them as primary oncall and oncall shadow.

Software Engineer I

Amazon Web Services

2019 — 2021

Facilitated and supported the partner team in India, generating thousands of dollars worth of Bill Run completions across Q4 of 2020 and Q1 of 2021.

Mentored two undergraduate interns and onboarded several new full-time hires through the Onboarding Buddy system

Software Engineering Intern

Amazon Web Services

2018 — 2018

Designed and built a React site using the AWS Native UI framework, Polaris. The site replaced a command line terminal, improving the user experience for hundreds of cross-team and internal customers validating the revenue of their AWS products.

Education

Duke University

Bachelor's in Science

Computer Science, International Comparative Studies, German
2015 — 2019

Graduated with a 3.67 GPA, Dean’s List with Distinction. Active member of Arts Theme House and TA for Computer Science 308. Studied abroad in Berlin for the Spring semester of 2017.

DePaul University

Master's in Science

2024 — 2026

Current HCI Master's student with a 4.0 GPA. Member of United Designers, DePaul CDM, Design-a-thon, and DePaul Computer Science Society